What are cookies?
‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a “memory” for the website, enabling it to recognise a user and respond appropriately.
Site performance cookies
This type of cookie remembers your preferences, so you don’t have to re-set them each time you visit. Examples include:
Configuration of tools, including third party (e.g. Volume settings on YouTube Videos)
Your search criteria when searching/browsing the site
Anonymous analytics cookies
Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before. These cookies cannot be used to identify individuals; they are used for statistical purposes only. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site. The ALS may keep track of the links and pages our customers visit within the ALS website, in order to determine what ALS services are the most popular. We only monitor the IP addresses of visitors to assess which pages are the most popular. These are not linked to any personal data; all visitors to our site remain anonymous.
Personal information will only be collected when you email the ALS. Where you voluntarily choose to give us your personal details, it will be used exclusively for providing you with information or services you have requested, unless otherwise stated on the form.
Other third party cookies
On some links, third parties may also set their own anonymous cookies, for the purposes of tracking the success of their application, or customising the application for you. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by this website.
How do I turn cookies off
You can restrict or block cookies through your browser settings. The Help function within your browser should tell you how. Alternatively, visit www.aboutcookies.org. For information on how to do this on your mobile phone, refer to your manual.